25 MB Download, 7 MB Upload plan, only getting 7 MBs Download and 0.7 Upload?

Try reseting your modem (or unplugging it for 60-120 seconds). If that doesn't fix it, try some other speed tests, preferably ones that are close to your location. It could be that the speed test you used it the problem (lots of speed tests here: a href="http://www.dslreports.com/speedtest)." rel="nofollow"http://www.dslreports.com/speedtest)./a If all else fails, call your Internet Service Provider and report the problem. It's their job to fix it if it's not working, just make sure you do your homework before you call to save yourself some time on the phone with tech support.